An organisation’s information stored on SignSpace can be accessed by users with the Trusted Admin permission. (See the “Authorisation to access organisation information” section on how to grant Trusted Admin permissions).
Clicking the Trusted Admin icon on the organisation’s list opens the Trusted Admin session, which is required to the access organisation information.
Two-factor authentication is required for each Trusted Admin session. In addition to sign-in credentials, the user is asked to verify their identity using their bank ID or mobile ID. Date of birth, as given in the authorisation request form, is verified against the national identity number.
Successful identity verification opens a Trusted Admin session. The yellow bar on the top of the page indicates that the session is active.
IMPORTANT: When a Trusted Admin session is active, the user acts on behalf of the organisation and is not a user of their own account.
Trusted admin has the following rights:
- Read access to all spaces owned by the organisation
- Read/write access to all groups created under the organisation account
- Right to add/remove space members, both users and groups
- Right to add/remove space ownership to/from users and groups
Trusted admin does not have the rights to:
- Access spaces which are not owned by the organisation
- Create new spaces or groups
- Post new activities or messages to an existing space
- Access chat conversations
- Administrate signing requests or polls
TIPS:
- If you want to participate in space activities, add yourself to the space member list and participate in the space using your own account.
- If you need to edit a signing request or a poll, add yourself to the member list of respective space, grant space ownership to yourself and participate in the space using your own account.
- If you want to use both the trusted admin session and your own account at the same time, you may sign in to your account using another browser or open an incognito session in the same browser.